All CollectionsDelivery Policies & TrackingDelivery Policies & TrackingInformation on rates, coverage zones, timing windows, and order tracking.By Pudu1 author·36 articlesDo you provide same-day flower delivery?What postcodes are covered under same-day Johor Bahru delivery?How does outstation (outside of Johor Bahru) delivery work?What are your delivery hours?Can I request an exact delivery time (e.g., exactly at 2:15 PM)?Do delivery schedules change during festive seasons?What happens if the recipient is not at home or reachable?How much do you charge for delivery?Can I request delivery to a specific person other than myself?Are there areas in Johor you currently don't deliver to at all?Can I request delivery instructions, like leaving flowers with a guardhouse or receptionist?How do I select Singapore delivery at checkout?Is weekend delivery available to Singapore?How far in advance should I order for Singapore delivery?Can I choose a specific delivery date for Singapore orders in advance?Do you deliver to Singapore on public holidays?What happens if my Singapore delivery is delayed due to customs?Can Singapore customers order plants for self-collection instead of delivery?Can I change the delivery destination after my order is dispatched?Can I request a delivery on a Sunday?Can fresh flowers or plants be shipped internationally?Who is responsible for customs duties on international orders?Can you deliver to high-rise offices or condominiums?Do you deliver during bad weather or heavy rain?Are customs fees refundable?Do you deliver to funerals or wake services?Can international shipping cause delays?Do you deliver to hospitals?Are international orders eligible for return or refund?Do you offer free delivery?How long does international shipping typically take?What are your standard delivery time slots?Do you ship to every country?How can I track the delivery status of my order?Can I request a specific delivery time window, not just a date?Where do you deliver?