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What happens if my recurring subscription payment fails?

Written by Pudu Ria Florist Southern

If an automated payment fails, our system will automatically make 3 attempts over 3 consecutive days to process the charge. If all 3 attempts fail, your subscription will be temporarily suspended to prevent you from losing any credit.

  • Note for Commitment Plans: If a plan is suspended due to payment failures, your 12-delivery commitment period pauses and will extend until the full 12-delivery obligation is met. You can update your payment details and reactivate your plan at any time via your Account Portal.

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